Banks less focused on metaverse technology than last year


UK banking executives have diminished their focus on the metaverse as safety, cloud and open banking investments take precedence, based on a survey of companies in 4 nations.

Hexaware Mobiquity, a digital companies division of Indian service supplier Hexaware, questioned 600 senior banking executives within the US, UK, Netherlands and Australia for its analysis on tech priorities.

According to the report, 38% of UK banking executives are “engaging with metaverse technologies” this year in contrast with 56% last year.

The metaverse is outlined by Forrester as an immersive expertise of interoperable and interlinked environments that can be delivered through quite a lot of units. According to its report, The state of the metaverse, it will likely be delivered in levels, constructing out to a decentralised platform that places a 3D expertise on high of the World Wide Web. Management consultancy McKinsey & Company predicted the metaverse financial system could reach $5tn by 2030.

But based on the Hexaware Mobiquity report, there was a extra vital discount in engagement with metaverse technology amongst executives within the US, the place 75% had been engaged with the metaverse in 2022 and simply 36% this year. In the Netherlands, banks additionally diminished their focus on the metaverse, with 38% partaking with the technology this year in contrast with 48% the year earlier than. In Australia, focus on the metaverse this year remained the identical as last, with 55% of executives occupied with the technology.

Cyber safety was the first technology focus space for senior financial institution executives throughout all of the nations surveyed, with 21% citing it as the highest precedence. Machine studying was the second-most engaged with technology, with 20% citing it as a high precedence.

“In an era with such rapid innovation, the successful, strategic integration of emerging technologies and digital tools will undoubtedly be a defining factor for banks seeking to maintain a competitive edge and improve operations,” stated Peter-Jan van de Venn, vice-president of world digital banking at Hexaware Mobiquity.

“These technologies will play a critical role in reshaping customer experiences and operational strategies for years to come,” he continued. “By strategically embracing and leveraging these new advancements, banks will remain competitive while simultaneously unlocking entirely new avenues for growth and sustainable operations.”

The report added: “Cyber security technologies have become paramount in the banking industry, given the rising threat posed by cyber criminals, and therefore, it comes as no surprise that banks have noted these technologies as their top focus.”



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