A Computer Weekly buyer’s guide to customer and employee experience management
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August 2022
A Computer Weekly buyer’s guide to customer and employee experience management
Businesses are going through new challenges to meet the expectations of shoppers and staff. In this 14-page buyer’s guide, Computer Weekly seems at the advantages of the experience financial system, the customer service implications of always-on cell customers and how digital platforms can interact clients throughout all channels.
Table Of Contents
- How the idea of a optimistic employee experience has come of age.
- What’s driving larger expectations of customer service groups.
- Looking at digital experience platforms’ position in partaking clients throughout all channels.
